The Navigator

The Navigator

Home
NileHQ.com
Archive
About
Field notes from the front lines of AI delivery 🌾
Some ideas on how to make your AI work a success - because everyone's still figuring this stuff out.
 • 
Sarah Ronald
The conversation we're not having about AI. 😒🤖
Let's focus less on the technology hype and more on AI that meets people's needs.
 • 
Sarah Ronald
How to make things work better for every customer 🙌✨
Everyone wins when your culture embeds inclusion from the outset
 • 
Sarah Ronald
Most Popular
View all
The design research tech that lets you read customers' minds
 • Dr Alexa Haynes and Sarah Ronald
Want to mitigate risk? Tell a disastrous story
 • Jonty Fairless, Neil Collman, and Sarah Ronald
Three signals we’ll be watching in 2023 👀🔮🧑‍💻
 • Neil Collman and Sarah Ronald
How to think about the future of accessible design (and not freak out)
 • Neil Collman and Sarah Ronald
I’m a business owner and my company’s software isn’t accessible
 • Sarah Ronald
Your bank might think you're vulnerable – and that should be OK. 🏦
 • Sarah Ronald
March of the robo-researchers 🤖✨
Does the new wave of AI-assisted research tools spell the end for human researchers? (No.)
 • 
Sarah Ronald
 and 
Dr Alexa Haynes
How the resurgence of risk could help unlock innovation 🫨
Are we seeing a major shake-up in how financial firms approach risk?
 • 
Sarah Ronald
The psychology of belonging 🫂✨
Belonging goes beyond traditional inclusion to address a deeper human need
 • 
Sarah Ronald
Your bank might think you're vulnerable – and that should be OK. 🏦
Financial sector businesses can use strategic design to better serve everyone's needs
 • 
Sarah Ronald
Human-centred design: 5 resolutions for 2024 🌝👆
Start the year with some good habits to build great customer experiences
 • 
Sarah Ronald
COP28: Navigating the world's biggest challenge 🌍🔥
Plus: building inclusive design practices – and avoiding generative AI nightmares
 • 
Sarah Ronald
The (mon)key to transformation 🍌🐒
Plus two exciting events you won't want to miss
 • 
Sarah Ronald
The Navigator
The Navigator
A newsletter about people, psychology and design for business leaders who want to make meaningful change. Written by Sarah Ronald and the Nile team.
Recommendations
View all 6
Austin Kleon
Austin Kleon
Austin Kleon
Design Lobster
Design Lobster
Ben Strak
The Beautiful Mess
The Beautiful Mess
John Cutler
Future Cities Scotland
Future Cities Scotland
Sarah Ronald
Meanwhile
Meanwhile
Daniel Benneworth-Gray
© 2025 Nile
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture